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spørsmålet		svaret
put on hold begynn å lære		to be forced to wait for somebody
handle complaints begynn å lære		take care of unsatisfactory comments
establish a rapport begynn å lære		to create a good understanding of someone
a money-back guarantee begynn å lære		assurance that you will get your money back
refund begynn å lære		an amount of moeny that is given back when you are not happy with the produkt
one-off goodwill payment begynn å lære		they allow you not to pay one time
financial compensation begynn å lære		they give you money back for sth
pass the buck begynn å lære		avoid responsibility
get to the bottom of the problem begynn å lære		find the real cause of sth
the last straw begynn å lære		the last in a series of irritating events
slip my mind begynn å lære		forget to do sth
ripped off begynn å lære		paid too much for sth, it is unfair
talk at cross purposes begynn å lære		misunderstand, what someone else is referring to
go to the extra mile begynn å lære		try harder in order to achieve something
bread-and-butter begynn å lære		sth common, popular
pre-empting objections begynn å lære		do sth before someone thinks about it
collate begynn å lære		segregate
irate begynn å lære		very angry
clunk begynn å lære		weak, faulty
indulgence begynn å lære		an occasion when you allow someone or yourself to have sth enjoyable, especially more than it is good for you
pay lip service to sth begynn å lære		to say that you agree with sth, but do nothing to support it
word of mouth begynn å lære		given or done by people talking about sth or telling people about sth
film score begynn å lære		muzyka filmowa
implement an action plan begynn å lære		to put into practise
issue a press release begynn å lære		wydać komunikat prasowy
take legal action begynn å lære		to go to court to help settle a disagreement
hold a press conference begynn å lære		zorganizować konferencję prasową
sufffer loss of confidence begynn å lære		doznać utraty zaufania
prepare contingency plan begynn å lære		przygotować plan awaryjny
control the flow of information begynn å lære		kontrolować przepływ informacji
admission of liability begynn å lære		the statement saying the they are legally responsible for sth thet has harmed somone
contingency plan begynn å lære		a plan designed to take account of a possible future event or circumstance
damage limitation begynn å lære		ograniczenie szkód, to cut the negative effects
containment begynn å lære		stopping
recall a product begynn å lære		wycofać produkt z rynku
repair kits begynn å lære		zestawy naprawcze
hinges begynn å lære		zawiasy
floundering begynn å lære		struggling or staggering helplessly
robust begynn å lære		rosły, krzepki
to have a/an stake/holding/interest in a company begynn å lære		mieć udziały w firmie
to make somebody redundant begynn å lære		zwolnić kogoś z powodu restrukturyzacji
joint venture begynn å lære		a business activity in which two or more companies have invested together
MBO(management buyout) begynn å lære		when a company's top executives buy the company they work for
merger begynn å lære		two or more comoanies joining to form a larger company
takeover/aquisition begynn å lære		getting control of a company by buying over 50% of its shares
bid begynn å lære		offer money for shares in a company
stake begynn å lære		money risked or invested in a company
take a stake in begynn å lære		wziąć udział
make a bid begynn å lære		to offer to pay
launch a share begynn å lære		ogłosić przetarg
target a company begynn å lære		choose a corporation
set up a joint venture begynn å lære		założyć wspólne przedsięwzięcie
make an acquisition begynn å lære		dokonać przejęcia
reject a bid begynn å lære		odrzucić ofertę
sell a stake begynn å lære		sprzedać udziały
to ditch talks begynn å lære		to break off talks
net asset value begynn å lære		wartość aktywów netto
due diligence begynn å lære		należyta staranność
subsidiary begynn å lære		a comoany controlled by another company
revered begynn å lære		czczony

Unit D

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